Homeowner Responsibilities
Homeowner responsibilities during the construction phase include:
If you have relatives or friends who are able to help with the repair work, please invite them to be a part of the work team. If they are in your home during the work times, our personnel may ask them to help.
Provide a secure location for building materials to be stored before and during construction.
Respond to phone calls and letters as soon as possible. In many cases, we will be waiting to hear back from you to schedule volunteers and order materials. A delay in your response may result in the rebuild being delayed or cancelled.
To the extent that you are physically able, make sure the work areas are clean and clutter has been removed.
Please address WARM staff and volunteers respectfully. They will always treat you with respect and kindness. Notify the executive director immediately if you feel you are not being treated with dignity.
Provide clean restroom facility, unless the restroom is part of repair work.
Plan to be at home or have a representative at your home during all scheduled work times. If volunteers are working outside, please go outside to greet them to the extent that you are physically able.
After work is completed, we would like you to write a thank-you card or letter to the funding agency of the rebuild (usually a foundation, church, or other organization) and/or the volunteers who performed the work. They will be thrilled to hear about how their donation has impacted you. WARM has thank-you cards available if needed.
Please understand that WARM is able to offer home repairs at no cost to you only because our dedicated volunteers donate their time and talents; this means that we are at the mercy of their schedules. Although we plan as best we can to prevent it, volunteers may have to stop the work and recommence at a later time. We will give you as much notice as possible so that you can plan accordingly.
Enjoy yourself! WARM volunteers are dedicated, fun, and caring. Get to know the ones who come to your home. We hope that the matches we make will result in new friendships and special memories.